Free delivery over €150 - Free returns - Payment 3 or 4 times free of charge

Means of payment

Secure payments

We accept payment by American Express, Visa, CB, Visa Electron, MasterCard, Amex, Klarna pay 3x free of charge, Ban contact, Paypal and Paylpal 4x free of charge and Gift Card.
For further information on payments please visit our 3 partners: www.payplug.com or paypal.com or www.klarna.com

In the case of payment by credit card, your payment will be debited on the day of your order. A confirmation will be sent to you by email.
Should we be unable to dispatch your order in full, the value of any items not dispatched will be refunded to you by the same means of payment used for the purchase.

All prices include VAT and exclude shipping costs. The total amount of your order is made up of the price of your items plus delivery charges.

How do I pay for my purchases in total security?

As soon as you select the payment method you wish to use to pay for your purchases, you will be directed to the site's secure environment, which complies with the strictest security standards (PCI DSS).
- When making your payment, you will be asked to enter your card number, the validity date and the number on the back of your card.
- You will then be invited to use the 3D Secure authentication module. All you need to do is enter a code sent to your cell phone to authenticate your purchase and validate it.
- This confidential data is automatically transmitted in encrypted mode (SSL protocol) for verification to prevent misuse and fraud.

Transactions carried out on andjoybags.com are secured by the Payplug payment system (https://www.payplug.com). All information exchanged to process payment is encrypted using SSL protocol. This data cannot be detected, intercepted or used by third parties. Nor is it stored on our computer systems.

Fraud prevention & 3D secure

One way to combat fraud is to provide cardholders with enhanced authentication, particularly for high-risk transactions. This is made possible by 3D-Secure, the most widely-used authentication mechanism in France and abroad.
3D-Secure is a system that enables enhanced authentication of cardholders when making purchases on the Internet.
The buyer must enter a one-time authentication code, usually sent to your cell phone by SMS, to validate payment.
Once the code has been entered on the site, the purchase is confirmed.
Increasingly, banks simply ask you to validate the transaction via your bank's application, without entering a code.

Payment methods

Products are payable in cash on the day of order or in 3x-4x without charge.

Payment for purchases can be made by :

Credit card, VISA, Mastercard, Amex

The customer accesses a dedicated area provided by a banking institution (Payplug), which ensures the security and registration of the payment order.

Pay in 3 instalments with Klarna

Payment by instalments/deferred payment is available via our partners Klarna (3x) or Paypal (4x).

Purchase amount

3 or 4X payment: Only purchases between €150 and €1,200 are eligible for payment with Klarna or Paypal 4x.

Fees

By paying in instalments with Klarna, the customer pays no charges.
Payment of your order in 3 instalments by credit card from €10 up to €1,200 with Klarna Bank.

Our partner Klarna Bank offers you a financing solution called "Flexible Payment", which enables you to pay for your purchases from €10 to €1,200 in 3 instalments using your bank card.

Terms and conditions:

This offer is reserved for private individuals (over 18 years of age) residing in France, Belgium, Germany, Portugal, UK, Austria, Netherlands, Switzerland, Spain, Italy and holding a Visa or MasterCard bank card with a validity date greater than the chosen financing period. Systematic authorization cards such as Electron, Maestro, Nickel, etc., as well as e-cards, Indigo and American Express are not accepted.

How to subscribe :

Once you have completed your order, simply click on the "Payment with Klarna by credit card" button. You will then be redirected to our partner's 3x de klarna web page, where you will find a detailed summary of your order and your personalized financing application, which you must then validate. Enter your personal details or, if you have a Klarna account, log in using the login details linked to your Klarna account. You then read the general terms and conditions of the instalment plan to which you wish to subscribe, which are provided to you in PDF format so that you can read, print and save them before accepting them. You then notify your electronic acceptance by clicking on the corresponding checkbox. You acknowledge that the "double click" associated with the checkbox on the acknowledgement of the general terms and conditions constitutes consent to contract and irrevocable, unreserved acceptance of the product's general terms and conditions. In the absence of proof to the contrary, the data recorded by Klarna Bank constitutes proof of all transactions between you and Klarana Bank. If you request a financing solution offered by Klarna Bank, the information relating to your order will be transmitted to Klarna Bank, which will use it to study your request for the granting, management and collection of credit. Klarna Bank reserves the right to accept or refuse your request for 3x financing. You have 14 days in which to cancel your loan.

How it works :

Payment in 3 x by credit card allows you to pay for your order on our merchant site in the following way:

A mandatory deposit, debited on the day of confirmation of shipment of your order; two or three monthly instalments, each corresponding to a third or a quarter of the order, debited 30 and 60 days later for the 3 times and 30, 60 and 90 days later for the 4 times, which include a fee corresponding to 0% of the total amount of the order for a 3 times and 0% for a 4 times.

For payment in 3 instalments without charge: the cost of financing is 0% of the total amount of the order.

Example for a purchase of 150€, deposit of 50€, then 2 monthly payments of 50€, loan for 2 months at a fixed APR of 0%.

Cost of financing: €0.

For payment in 4 instalments without charge: the cost of financing is 0% of the total amount of the order.

Example for a purchase of 400€, deposit of 100€, followed by 3 monthly payments of 100€. Loan for 3 months at a fixed APR of 0%.

Cost of financing: €0

KLARNA Headquarters

Sveavägen 46, SE-111 34 Stockholm, Sweden

Klarna Bank AB (publ) is incorporated in Sweden and is registered with the Swedish Register of Companies. The French branch of Klarna Bank AB (publ) is registered with the French Registry of Financial Agents (REGAFI) under number 91709 and its Bank Code (CIB) is number 28033.

Telephone number: 01 79 35 53 80 (charges may apply depending on the conditions and services offered by your telephone provider).

4. The data recorded and kept by AND JOY constitutes proof of the order and of all transactions. The data recorded by the payment system constitutes proof of financial transactions.

The individual customer has a right of withdrawal, which can be exercised without reason, within a period of fourteen (14) clear days from delivery of the order, which will be exercised by returning, at the customer's expense for accessories, new products (never used, in their original packaging) or free of charge for a bag (see our free return policy) after obtaining a return agreement number from AND JOY.

AND JOY will reimburse the customer for any sums already paid, less any shipping costs, under the conditions set forth in the following article 7.

Free Shipping

From €150 purchase

Free Returns

14 days to change your mind

Customer service

7 days / 7 by email

Secure payment

Credit card and payment in instalments

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AND JOY is a cheerful, eco-responsible leather goods brand. Our handbags and accessories are made from recycled materials.Our products are designed in Lyon and manufactured in a workshop that respects human conditions and the environment.

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