Privacy Policy

Last update: 21/03/2024

This Privacy Policy describes how And Joy ("we", "us", "our") collects, uses and shares your personal information when you visit our website andjoybags.com (the "Site") and make purchases of our bags and accessories (the "Products"). By using the Site, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

1. Information we collect

We may collect various categories of personal information, including, but not limited to, information you voluntarily provide when creating an account, placing an order, subscribing to our newsletter, participating in surveys or communicating with our customer service department. This information may include your name, e-mail address, delivery address, telephone number and payment details.

2. Use of information

We use the personal information we collect to process your orders, manage your account, personalize your experience on the site, send you marketing communications and improve our services. We may also use this information to contact you regarding your order or to respond to your support requests.

3. Sharing information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners who help us operate our site, process payments, deliver orders or conduct marketing activities. These third parties are committed to protecting your information in accordance with this Privacy Policy.

4. Information security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and similar technologies

To manage cookies and similar technologies ("tracking pixels", "web beacons", etc.) and the corresponding consents, we use the "Real Cookie Banner" consent tool. Details of how the Real Cookie Banner works can be found at https://devowl.io/rcb/data-processing/.

The legal basis for processing personal data in this context is Art. 6 (1) lit. c RGPD and Art. 6 (1) lit. f RGPD. Our legitimate interest is the management of cookies and similar technologies used and the corresponding consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide personal data. If you do not provide personal data, we will not be able to process your consent.