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Our bags are crafted from a premium synthetic material, made from recycled material certified with the Global Recycled Standard (GRS): this label guarantees the proportion of recycled material and complete traceability, from fiber to finished product.

It's a recycled PU, derived from the repurposing of waste like water bottles: materials destined for disposal, transformed into a new and durable substance.

Its production is energy-efficient and is done without toxic products. The result: a flexible, waterproof, and durablematerial, far from the low-end faux leathers on the market, which offers a long lifespan for your bag. Finally, our bags are cruelty-free, from the material to the lining: a true commitment of the brand since our beginnings.

Each bag is then handmade by artisans in a workshop in Florence, Italy, with recognized expertise and meticulous attention to detail.

Discover the brand

From the creation of And Joy, we made the choice not to use leather. Florine, our founder, is vegetarian and committed to animal welfare, with a simple conviction: loving animals also means not using them for our profit. Excluding all animal-derived materials from our creations was therefore our very first criterion.

We often hear that leather is a byproduct of the food industry, and that it would be a shame not to use it. For us, that's not the point: it's about aligning with our values all the way, and not contributing to animal exploitation, in any form whatsoever. Breaking away from established practices is also a way of refusing to conform: choosing another path, and proving that beautiful bags can be created differently.

Then we had to find the material capable of reconciling these values with our quality requirements: a durable, strong, and technically reliable material, offering a very long lifespan. This is what led us to this premium recycled material, GRS certified.

Everything is interchangeable, across all our models. Each flap attaches to each of our bags (L'intégral, L'équilibre parfait, and L'essentiel), just like the clasps, straps, and charms: so you can freely compose your bag and evolve your collection without worrying about compatibility.

The flap can be changed in a few seconds thanks to three snap buttons: no need to transfer your belongings, just change the flap to change your style.

Build My Bag ou view all flaps.

• L'intégral (Large) : W 45 × H 29 × D 12 cm. Fits a laptop up to 17 inches, 3 interior pockets, 1 zippered back pocket. Worn on the shoulder, two handles included.
• L’équilibre parfait (Medium) : W 33 × H 22 × D 10 cm. 2 compartments, 3 interior pockets, and 1 zippered back pocket for your phone. Worn crossbody or on the shoulder, depending on the strap.
• L'essentiel (Small) : W 27 × H 17,5 × D 8 cm. Your essentials, 2 interior pockets including one with a zipper. Worn crossbody or on the shoulder, depending on the strap.

Compare the three sizes and their capacity in the video on the page Our Models.

Orders are generally shipped 1 to 2 days after payment is received (this is an estimated timeframe and not contractually binding). You can track your order using the tracking number sent by email (don't forget to check your spam folder).

A customer account allows you to track your order history. Click on the "My Account" icon at the top right of the screen, then enter your email address and a password.

Create My Account

Our gift card is 100% digital: choose the amount on the gift card page, and the recipient will receive an email with a code to enter at checkout, in the "Promo code or gift card" field.

The code is valid for one year from the date of purchase and can be used for multiple orders. A gift card cannot be purchased with a promo code and is non-refundable.

Yes, for purchases of 150 € or more: in 3 interest-free installments with Klarna, in 3 or 4 interest-free installments with PayPal, or in 3 or 4 installments by credit card with Oney (in France). Choose the option at checkout: the details of each installment will be displayed before you confirm.

All details on the page Payments.

Credit card (CB, Visa, Mastercard), Apple Pay, PayPal, Bancontact for Belgium, installment payments with Klarna, PayPal or Oney, and And Joy gift card. All payments are secure.

If the payment doesn't go through, try to:

• delete your browser cookies;
• change browsers;
• as a last resort, place your order from another device.

If your bank refuses the payment, you can also choose another payment method (PayPal, Apple Pay, or installment payments).

Allow 1 to 2 days for preparation (excluding weekends and public holidays), then 2 to 3 days for delivery in France with Colissimo and Mondial Relay. These times are indicative and may be longer depending on the carriers.

Your tracking number will be sent to you by email (don't forget to check your spam folder).

Returns are free for the purchase of a complete bag, provided you return the entire order to us, including any free items. If you keep one or more items, or for accessories purchased alone, return shipping costs are at your expense, and items kept from a set will be charged at their unit price.

All details on the page Shipping and Returns.

You have 14 days after receipt to change your mind. We only accept new products, with no signs of use, in their original packaging.

Email us before sending anything: we will provide you with the return address and, for a free return, the shipping label. You can also cancel your online order.

If you didn't pick up your package in time at the relay point (incorrect contact information, forgotten, etc.), it is automatically returned to us. It is your responsibility to provide an accurate email and contact details to receive carrier alerts. A package returned to us cannot be reshipped for free: reshipment costs are at your expense.

Contact Us to let us know.

Once the package is shipped, delivery is the responsibility of the carrier: claims must be made directly with them. If the tracking indicates that your order has been delivered, we consider the package delivered and no refund can be granted.

If you are unable to resolve the situation with the carrier, contact us as a last resort.

Your bag is durable, waterproof, and flexible. Gently wipe it with a soft, damp cloth, without harsh chemicals. There's no need to use a waterproofing spray.

When you're not using it, store it in a cool, dry place, ideally in a dust bag to prevent it from scratching against other objects.

Wipe them with a soft, damp cloth. Avoid stacking them: the metal clasp could mark the flaps underneath.

Tweed flaps are not machine washable, but can be dry cleaned. To reduce small marks, place a clean cloth over the flap and gently iron over it at a low temperature: the heat and steam will relax the material.

Yes, it's very water-resistant, but avoid prolonged and intense exposure.

It depends on how often you use it and how well you care for your bag. Our bags are designed to last, with quality materials that, when well-maintained, offer a very good lifespan.

Contact us only via the contact form, under the "After-Sales Service" section (not via social media, for better tracking). Attach photos or a video of the defect: they help us determine if it's a manufacturing defect or wear and tear from use.

If the defect is confirmed, we will offer an exchange or refund depending on the problem. Otherwise, you are free to return the product to us at your own expense.

Firmly screw in both clasp screws until they stop on their own, without spinning freely: when properly secured, the clasp cannot detach on its own. In case of loss due to improper handling, we cannot offer a free replacement.

Screws, rings, and screwdrivers are available in the spare parts.